Help & support

Need help with Family Out Loud? Sign in or create a free account to contact support. Replies appear securely inside your Family Out Loud account.

How to reach us

1. Sign in or create a free Family Out Loud account.
2. Open Parent or Account and send a Request help message.
3. Read the reply under Account → Message Family Out Loud.

Forgot a password? Sign in if you can, then send a help request that says you need a password reset. Sign in · Create free account.

What we can help with

Sign-in trouble, downloads, playlists, missing audio, or anything that feels off on a trip.